Privacy policy

At Bee Tales, we are committed to protecting the privacy and personal information of our customers. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide to us. By accessing our website and using our services, you agree to the terms and practices described in this policy.

1. Information We Collect

1.1 Personal Information:
When you use our services or make a purchase, we may collect personal information that you voluntarily provide, including but not limited to your name, email address, shipping address, and payment information. We may also collect personal information when you contact our customer support or participate in surveys or promotions.
1.2 Non-Personal Information:
We may collect non-personal information such as your IP address, browser type, device information, and website usage data through the use of cookies and similar technologies. This information is used to enhance your browsing experience and improve our services.

2. Use of Information

2.1 Personal Information:
We may use your personal information to process and fulfill your orders, communicate with you regarding your purchases, provide customer support, and send you relevant updates and promotional materials. We may also use your information to personalize your experience, improve our products and services, and conduct market research.
2.2 Non-Personal Information:
Non-personal information is used to analyze trends, administer our website, track user behavior, and gather demographic information for internal purposes. This information helps us improve our website, tailor content to user preferences, and enhance overall user experience.

3. Information Sharing

3.1 Third-Party Service Providers:
We may share your personal information with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and IT service providers. These parties are obligated to handle your information securely and only use it for the purposes specified by us.
3.2 Legal Requirements:
We may disclose your information if required to do so by law or in response to valid legal requests, such as government or regulatory inquiries, court orders, or to protect our rights, property, and safety.
3.3 Photo Uploads:
When customers choose to upload a photo for personalization purposes, the photo will be securely hosted by a trusted third-party service provider called Uploadly File Upload. This service is utilized to facilitate the upload process and ensure the smooth delivery of personalized products. Bee Tales does not directly store or retain any customer-uploaded photos on our servers.
Uploadly File Upload is contractually obligated to handle the customer photos in a secure manner and in accordance with their own privacy practices. They will retain the uploaded photos for a period of 30 days from the date of upload, after which the photos and any associated information will be permanently deleted from their servers. Bee Tales is not responsible for any misuse, unauthorized access, or handling of customer photos by Uploadly File Upload. By using our services and uploading photos, you agree to Uploadly File Upload's terms of service and privacy policy."

4. Data Security

4.1 We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please be aware that no data transmission over the internet or electronic storage method can be guaranteed to be 100% secure.

5. Your rights

5.1 You may choose not to provide certain personal information, but it may limit your ability to use certain features of our website or make purchases.
5.2 You have the right to access, correct, update, or delete your personal information. You may also unsubscribe from our marketing communications at any time by following the instructions provided in the emails we send.

6. Children's Privacy

6.1 Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children without appropriate parental or guardian consent. If you believe we have inadvertently collected information from a child, please contact us immediately, and we will take steps to remove the information promptly.

7. Changes to this Privacy Policy

7.1 We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website or by other means of communication. It is your responsibility to review this policy periodically to stay informed about our privacy practices.

8. Contact Us

8.1 If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at